Privacy Policy

Effective Date: October 26, 2023

Welcome to crafth.xyz. This Privacy Policy describes how crafth.xyz ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website https://crafth.xyz (the "Site") and use our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including information:

1.1 Information You Provide Directly

• Contact Information: Such as your name, email address, and phone number when you contact us via forms, email, or subscribe to our newsletter.
• Account Information: If you create an account, we collect your username, password, and other details necessary for account management.
• Communication Data: Records of your correspondence with us, including support requests and feedback.
• Transaction Data: If you make purchases, we collect billing information, shipping address, and payment details (processed by secure third-party payment processors).
• User Content: Any content you submit, post, or upload to the Site, such as project ideas, comments, or reviews.

1.2 Information Collected Automatically

• Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our Site, including pages visited, time spent on pages, clickstream data, and other diagnostic data.
• Device Information: Information about the device you use to access our Site, including device identifiers, and network information.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as analytics providers (e.g., Google Analytics), advertising networks, and social media platforms (if you interact with us through those services).

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Service: To operate, maintain, and improve the functionality of our Site and services.
• To Communicate With You: To respond to your inquiries, send you service-related announcements, administrative messages, and provide customer support.
• To Personalize Your Experience: To tailor content, product offerings, and recommendations based on your preferences and usage patterns.
• To Process Transactions: To complete and manage orders, process payments, and deliver products or services.
• For Marketing and Promotions: With your consent, to send you newsletters, promotional materials, and information about new features or products. You can opt-out at any time.
• For Security and Fraud Prevention: To monitor and protect the security of our Site, detect and prevent fraud, and ensure the integrity of our systems.
• For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• For Analytics and Research: To analyze trends, track user movements, gather demographic information, and conduct research to improve our services.

3. Data Protection and Security

We implement appropriate technical and organizational security measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. Our security measures include:

• Encryption of data in transit using Secure Socket Layer (SSL) technology.
• Regular security assessments and vulnerability testing.
• Access controls to personal information limited to authorized personnel who need it to perform their job functions.
• Secure storage and processing environments.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information to enhance your experience.

4.1 What Are Cookies?

Cookies are small data files placed on your device. They help us remember your preferences, understand how you use our Site, and improve its functionality.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function. They enable core functionality like page navigation and access to secure areas.
• Performance/Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously.
• Functionality Cookies: Allow the Site to remember choices you make (like language or region) to provide enhanced, personalized features.
• Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests, and to track the efficiency of advertising campaigns.

4.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that if you disable or refuse cookies, some parts of our Site may become inaccessible or not function properly.

5. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics, email delivery). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Protection of Rights: To enforce our Terms of Service, protect the rights, property, or safety of crafth.xyz, our users, or others.
• With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit consent.

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